HELP

Lhads i need help getting out of a mobile contract, i signed 18month contract in feb and it has not really bothered me until now but everytime i recieve or make a phone call i have to go to the window or even step outside not on all but most phone calls... the wife is also on the same network but not on contract..... phone calls between us end in arguments with me telling her to go to window and her telling me that she is at it.... the main problem is the phone company are telling me that they can not guarentee indoor coverage and tough luck i should have read the contract.... there must be a way out because its really getting t me now

 

go get your phone unblocked mate then go p&g! a mate of mine had a similer problem.

 

what do you mean unblocked....? the problem is they wont let me out of contract because they cant guarentee phone coverage indoors .......and if i want out i have to buy out

 

Sounds like you'll just have to grin and bear it, or use a different networks SIM in the phone (but still pay the bill). There's no way they will let you out of the contract after six months because you can't get a signal in the house.

 

02......ive been told its on all contracts but i also have work phone and have no problem with it and its vodaphone

 

But there must be a way out as im paying for a service that they are not providing..... must be something in that

 

no because its always been very good.... when i was in apartment i had meteor(orange) and had no coverage so switched t o2 but was not tied down... now im in new house and its the other way around
they said they can check coverage of phone calls if i give them an example and when they come back with results its saying its ok ...but i know its not

 

the phone is brand new and its not a problem any were in ireland but the house...
its the hassle of getting out of bed and going to the window and from couch etc... wife has the same issue in house... my point is weather they say the reception is right or not i know its not ..... customer always right springs to mind....i wouldnt mind if i just wanted out and looking for any reason im just peed of with reception indoors .... and want t know is there any way out ... by sounds of it no

 

How can they possibly check everyones house for signal before they sell you the phone, if you want to do that it is up to you but there is literally no chance whatsoever that O2 will just let you out of the contract after six months.

It's nothing to do with the customer is always right, O2 do not claim to have 100% coverage, so you saying you can't get a signal is not something that will break the contract.

 

well f that for a game of soldiers..... thought was not going t get out anyway but thought i would see had anyone any ideas i WANTED to hear lol....
looks like its me and the window for the next while..thanks anyway

 

Could try a signal booster (can get them off ebay for a couple of quid). Worked a treat for me when I had trouble with 3.

 

had a similar problem with getting out of a contract with o2, if you want to cancel it they make you pay a termination of contract payment which is your standard monthly bill times the amount of months you have left on the contract. I ended up havin to pay £330 for a termination of contract, but thats what happens when you sign on the dotted line

 

I have been with 02 for years explain to them that you are not happy with the service and they will sort it,I have never had any problems with them.

 

been on the phone for weeks mate ....not a hope

 

Is it insured?.

 

the phone? why

 

Can you not just go to another phone company and sign on with them, they then give you the money to buy yourself out of the current contract, dont know how it works where you are but my son, mum and niece have all did this in Glasgow, just make sure you pay it off and dont do what my son did,(spend the money and end u paying 2 contracts) lol